As a Senior Business Analyst supporting new and existing products, your role is critical in helping deliver world-class service for our customers. This role would include supporting product development by eliciting and documenting all necessary requirements based on business and customer needs, maintaining a backlog of user stories, working with integrated design and development teams to deliver functionality, staying abreast of competing products, and communicating with all stakeholders.
Primary Responsibilities:
· Act as the voice of the customer in eliciting and analyzing information for development of business requirements.
· Define and document/communicate business requirements in a collaborative environment.
· Development of visual models, diagrams, tables, graphs, and/or charts to represent current state and future business needs.
· Understand the product vision, road-map and product growth opportunities to support product management in the creation of capabilities and features for agile delivery initiation.
· Actively participate in daily meetings, backlog refinement and prioritization, defect management and retrospectives.
· Decompose requested business features into user stories as part of the Agile team.
· Document Acceptance Test-Driven Development (ATDD) acceptance criteria.
· Support the product owner by discussing business and technical impacts of and dependencies related to priority decisions.
· Keep abreast with developing internal and external Agile trends and practices.
· Contribute to continued organizational growth by sharing knowledge, promoting a positive team environment, mentoring others and continual self-development.
· Anticipate customer needs and proactively collaborate on value-based outcomes.
· Review work performed by self and others, and provide recommendations for quality improvement.
· Constructively challenge current thinking, supporting change that will deliver exceptional user centric experiences.
· Actively participate in activities to support business agility within the organization.
· Manage team conflict.
Required skills:
· Minimum of 3+ years of proven BA experience to include eliciting and documenting business requirements OR Bachelor’s Degree in business administration or related field of study with 1+ years of above-mentioned proven BA experience
· 3+ years of experience with visual models, diagrams, tables, graphs, and/or charts to represent business processes and needs
· 2+ years of experience with Agile principles and practices
· 1+ year of experience using Agile application lifecycle management software (ex: Rally, JIRA)
· Strong communicator, curious, and not afraid to ask questions to dig in with key stakeholders
· Utilize critical thinking to ask questions and find answers to how the project will impact other business workflows
Preferred:
· Experience working in a virtual team environment
· Experience working in the Healthcare Industry
· Knowledge of Workforce Management concepts and practices
· Excellent communication, collaboration, time/project management, problem-solving, organizational, and analytical skills.
· Experience working within an SDLC (system development life cycle) methodology
· Can successfully write Acceptance Test Driven Development criteria (ATDD) using the Gherkin language.