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Healthcare Technology Implementation Analyst

Remote - Business Analyst

Hollstadt Overview

Hollstadt Consulting is a management and technology consulting firm dedicated to placing professionals at engagements where they will excel. When you work with us, you'll work with a refreshingly real company led and staffed by seasoned experts who are also down-to-earth, good people. We're committed to treating you with respect and helping you achieve your career aspirations.

Since 1990, Hollstadt has been a trusted partner to more than 150 domestic and global companies and has successfully completed over 2,000 projects. Our continued growth has created challenging and rewarding opportunities for accomplished IT and Business Consultants. Hollstadt Consulting is an equal opportunity employer including disability/veteran.

Job Description

As an Implementation Analyst within our Operations department, you will work on a small team of key players to implement health action programs on a one-of-a-kind engagement platform. As a critical member of the implementation team, you will be responsible for detailed requirements gathering from the discovery phase through program delivery. This role requires the ability to be able to meet deadlines in a fast-paced environment and to have consistent follow-through expertise. Strong communication skills are a must, since you will be leading working sessions with individuals ranging from internal and external executive sponsors to creative and product/technology team members to launch complex programs. This is a great opportunity for someone who wants to drive successful solution delivery that positively impacts the lives of health plan members.


Requirements:

• Proven track record of successful client implementation delivery

• Experience working with client implementation teams as well as developing deep, infectious relationships with but not limited to Product, Sales, Operations, Experience Design, Engineering, and Customer Success

• Experience gathering business and technical requirements in a manner that drives the right conversations upfront to meet needs while limiting rework down the road

• History of writing and maintaining useful documentation for both technical and nontechnical audiences

• Well-developed leadership mentality that prioritizes collaboration to achieve great outcomes; inspires others to work together in pursuit of common goals

• Excels and succeeds in environments of ambiguity, change, and rapid iteration

• Natural curiosity and a drive to understand complex concepts and systems, expanding the scope beyond immediate areas of ownership

• Creative, flexible, positive problem-solver who is comfortable working both independently and collaboratively

• Excellent trainer, facilitator, and communicator

• This is a client-facing role, so communication excellence is paramount

• Ability to manage multiple projects at one time

• Healthcare industry experience or experience delivering consumer-facing software implementations in regulated industries, or experience with B2B2C models is a plus

• 4+ years of experience in client implementation or relevant roles leading training and requirements gathering

• Familiarity with project/work management tools a plus (We use Workfront!) 

Benefits + Perks

Comprehensive Benefit Plan

Hollstadt offers a competitive and comprehensive benefit package which includes Medical, Dental, Vision, Long Term/Short Term Disability, and Life Insurance. With three different medical plans to choose from, you can enroll in the coverage you need from single to family, or anywhere in between!

Remarketing Process

Hollstadt is based on retention and relationships. We get to know your strengths and career wishes throughout your assignment and then start remarket discussions 6-8 weeks prior to your end date. By being proactive, we are able to keep your down time between assignments as short as possible, unless you choose otherwise.

Professional Development

Hollstadt offers free bi-weekly training courses for our consultants as well as on-demand access to past sessions through our consultant portal. Trainings give our consultants the continuing education they need to excel on their projects.

401k + Matching

One popular benefit is our 401(k) match on the first 4% of your contributions. Hollstadt wants to help you reach your long-term financial goals and understands that planning for your future is critical. Consultants also have access to support from a Financial Advisor.

Bonus Opportunities

We appreciate and reward loyalty. Join Hollstadt, stay for 5 years, and we’ll give you a $5,000 Longevity Award bonus! Additionally, we know great talent knows other great talent. If you are on contract with Hollstadt and refer one of your connections who gets placed, we’ll pay you $1,000!

Ongoing Support & Networking

We have made a significant investment in building a support program for our consultant team - so you never have to feel like you are going it alone. We also have a Consultant Coach program which acts like a 'work buddy' to provide a safe ear for questions or concerns at your client site.