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Salesforce Technical Lead, Service Cloud

Minnesota - Other

Hollstadt Overview

Hollstadt Consulting is a management and technology consulting firm dedicated to placing professionals at engagements where they will excel. When you work with us, you'll work with a refreshingly real company led and staffed by seasoned experts who are also down-to-earth, good people. We're committed to treating you with respect and helping you achieve your career aspirations.

Since 1990, Hollstadt has been a trusted partner to more than 150 domestic and global companies and has successfully completed over 2,000 projects. Our continued growth has created challenging and rewarding opportunities for accomplished IT and Business Consultants. Hollstadt Consulting is an equal opportunity employer including disability/veteran.

Job Description

Title: Salesforce Technical Lead, Service Cloud (Contract to Hire)

Location: Stillwater MN, Looking for local candidates to MN/WI only. Willing to come into the office 2-3 days a week.  

Contract Length: 1 year


Job Description:

As a Salesforce Technical Lead, you will play a pivotal role in designing, implementing, and optimizing Salesforce solutions. Your expertise will be critical in driving successful projects related to Service Cloud, e-commerce, and OMS. Here are the key responsibilities and qualifications for this role:


Requirements:

  • Minimum of 8+ years of development with Salesforce Service Cloud, Lightning Web Components, Apex Classes, Apex Triggers, SOQL/SOSL, REST/SOAP APIs, Web service callouts, asynchronous methods
    • Must haves: Order Management System (OMS) knowledge of object/field relationships and architecture and expert-level knowledge of declarative automation including Salesforce Flows and Flows best practices/architecture
    • Multiple large-scale project implementations for B2B Commerce model
    • Experience and/or knowledge with MuleSoft integrations going from ERPs into Salesforce and vice versa
    • Third-party integrations with payment gateway applications
    • Salesforce certifications desired: Salesforce Certified Service Cloud Consultant, Salesforce Certified Platform Developer 1, Salesforce Certified Administrator, Salesforce Certified Advanced Administrator
  • Positive attitude, determined and resilient
  • Able to manage and prioritize a number of tasks and project items

 Responsibilities:

  • Lead a team of Salesforce developers and administrators providing guidance, mentorship and hands-on technical leadership to ensure the successful delivery of Service Cloud/OMS projects
  • Proven track record of leading cross-functional teams to design, develop, and deploy innovative Service Cloud/OMS solutions that enhance Orders, Order Summaries and Order Fulfillment
  • Design and implement robust data integration solutions to ensure seamless data flow between Salesforce and external systems, maintaining data accuracy and consistency
  • Collaborate with QA teams to conduct testing and ensure the quality, reliability and security of solutions within the Salesforce platform
  • Create and maintain documentation of development processes, configurations, and best practices for reference and future development efforts
  • Interpret business requirements and drive technical architecture specifications into robust, scalable solutions
  • Participates in the definition and adherence to design, development, testing methods and techniques that meet corporate and team IT standards
  • Familiar with source control/code repositories DevOps processes and best practices to ensure successful promotion of metadata through all environments (Gearset, Azure Devops, Git, etc.)
  • Estimate the design, development, testing and complexity leveraging story points and commitment to delivery of stories prioritized in a Sprint
  • Staying up-to-date with relevant and new Salesforce development tools and technologies

Benefits + Perks

Comprehensive Benefit Plan

Hollstadt offers a competitive and comprehensive benefit package which includes Medical, Dental, Vision, Long Term/Short Term Disability, and Life Insurance. With three different medical plans to choose from, you can enroll in the coverage you need from single to family, or anywhere in between!

Remarketing Process

Hollstadt is based on retention and relationships. We get to know your strengths and career wishes throughout your assignment and then start remarket discussions 6-8 weeks prior to your end date. By being proactive, we are able to keep your down time between assignments as short as possible, unless you choose otherwise.

Professional Development

Hollstadt offers free bi-weekly training courses for our consultants as well as on-demand access to past sessions through our consultant portal. Trainings give our consultants the continuing education they need to excel on their projects.

401k + Matching

One popular benefit is our 401(k) match on the first 4% of your contributions. Hollstadt wants to help you reach your long-term financial goals and understands that planning for your future is critical. Consultants also have access to support from a Financial Advisor.

Bonus Opportunities

We appreciate and reward loyalty. Join Hollstadt, stay for 5 years, and we’ll give you a $5,000 Longevity Award bonus! Additionally, we know great talent knows other great talent. If you are on contract with Hollstadt and refer one of your connections who gets placed, we’ll pay you $1,000!

Ongoing Support & Networking

We have made a significant investment in building a support program for our consultant team - so you never have to feel like you are going it alone. We also have a Consultant Coach program which acts like a 'work buddy' to provide a safe ear for questions or concerns at your client site.